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Client Advantage: Engineering Services
Quality Assurance
Initiative

People:

  • Selection
  • Training
  • Appraisal

    Processes:

  • Standardization
  • Internal Audits
  • Reviews
  • Project Database
  • Quality metrics
  • Best Practices
  • Our Quality Assurance Initiative

    Our quality assurance initiative produces predictable results for the customers and increases our employee productivity to a great extent.

    Quality Assurance: Our Quality Assurance Initiative involves a two-tier approach. First and foremost approach is executed at the people's level and the other is at the processes' level.

    People

    The Quality initiative starts at the inception stage. We select dedicated resources with remarkable academic and extra curricular background. An Orientation training program prepares them for required skills. Training and testing are conducted at regular intervals.

    Process

    Our quality team has documented our quality processes in our quality manual, which is strictly followed by every project team. As part of standardizing the processes we have created checklists for each of the quality documents that are produced as part of project development methodology.

    IT-Elite has already taken initiative towards achieving ISO 9001:2000 certification. Some of the highlights of our quality processes are:

    • Standardized process across the organization
    • Management involvement in the quality review
    • Internal quality audits to verify the conformance to the standards
    • Peer review and external review to attain high standards
    • Recording of the quantifiable data in the project database for continuous improvement in the process
    • Identification of best practices in the projects to be shared with other project teams
    • Quality training to each employee

    Future Road Map

    • ISO 9001:2000 accreditation

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