Service Delivery Model

We help the customer's IT staff to focus on conceptualization of business process improvements and reduce costs of development.

The time difference between India and the customers worldwide benefits our customers. Our delivery model consists of following two types:

Offshore Delivery Model

This model best suits projects with a well-defined scope. Onsite coordinator from IT Elite interacts on a regular basis with the Client to manage the requirements for outsourcing. In certain cases the project manager is located offshore and establishes regular communication through fax, telephone and e-mail. Project status reports are sent to the client on a regular basis.

Onsite Delivery Model

The duration and nature of engagement or the lack of proper definition in certain types of engagements often requires work to be done completely onsite at the client premises. This is especially true when the project scope is open-ended.

We provide clients with consultants and programmers in diverse relevant areas and technologies. Our services include requirement analysis and technology assessment, formulation of functional specifications, Design, Coding, Testing, Maintenance and Support.

During the assignments, our consultants report to the onsite project manager. At the same time, they also report to our office in India on weekly basis.

Delivery Channels

1. Customer Connectivity (through 24 hour DSL)
2. Dial up connectivity (as a back up to DSL)
3. FTP site
4. Fax network
5. Email
6. Internet
7. Voice / Instant Messages
8. Video Conferencing